• How long will my goods take to be delivered ?

    Goods are generally despatched the same day if ordered by 10pm, we offer a variety of carriage options.

  • You are showing no stock - what should I do ?

    No problem - just call on 01189 354000  or email support@ips-mail.co.uk and they will confirm a lead time. 

  • Where do I collect from ?

    Our warehouse and office is in Reading at Suttons Business Park. For a live map go to the contact us page

  • Do you price match ?

    YES, just call 01189 354000 before you place your order and they will help you.

  • Can I browse for goods but place a phone order ?

    YES no problem, just call 01189 354000 and we can take your order

  • I need to order pipe for delivery to site

    We operate flat bed vehicles for deliveries to site addresses, please call 01189 354000 to arrange

  • I need to return goods

    Please click on the terms and conditions link at the bottom of any page for instructions and restrictions.

  • What are your opening times ?

    Opening Times

    Mon: 07.30 - 17.00
    Tues: 07.30 - 17.00
    Wed: 07.30 - 17.00
    Thurs: 07.30 - 17.00
    Fri: 07.30 - 17.00
    Sat: Closed
    Sun: Closed

  • I don't have an account, can i still place an order ?

    Only account members may place orders. please contact us for more information on setting up an online account