Units 41 Suttons Business Park, Suttons Park Avenue Reading, Berkshire RG6 1AZ
Monday - Friday 7.30AM - 5PM

Frequently Asked Questions

Here are a few quick answers to the most commonly asked questions which hopefully will help you.

If you cannot see the answer you are looking for then please call our team on 01189 354000 

or use the contact form below.

How long will my goods take to be delivered ?

Goods are generally despatched the same day if ordered by 10pm, we offer a variety of carriage options.

You are showing no stock - what should I do?

No problem – just call on 01189 354000  or email and they will confirm a lead time.

Where do I collect from ?

Our warehouse and office is in Reading at Suttons Business Park. For a live map go to the contact us page

Can you price match?

YES, just call 01189 354000 before you place your order and they will help you.

Can I browse for goods but place a phone order ?

YES no problem, just call 01189 354000 and we can take your order

I need to order pipe for delivery to site

We operate flat bed vehicles for deliveries to site addresses, please call 01189 354000 to arrange

I need to return goods

Please click on the terms and conditions link at the bottom of any page for instructions and restrictions.

What are your opening times?

Opening Times

Mon: 07.30 – 17.00
Tues: 07.30 – 17.00
Wed: 07.30 – 17.00
Thurs: 07.30 – 17.00
Fri: 07.30 – 16.30
Sat: Closed
Sun: Closed

I don't have an account, can I still place an order ?

Yes we will take any order and take payment by Card online or cash on pickup.

Contact us

Contact Us

Find us

Address: Industrial Products & Supplies Ltd
Units 41 Suttons Business Park
Suttons Park Avenue
Reading, Berkshire
Phone number:01189 354000 
We are open Monday – Friday 7.30AM – 5PM
The Very Best In Quality

Distributing Market Leading Brands

100% Original Manufacturer Parts
Installation I Servicing I Repair I Maintenance

Every part supplied

Get in touch for pricing of larger projects or builds